Ability to slice, package, weigh, and sell deli products including meats and cheeses
Knowledge of food safety, food freshness, and product handling policies and procedures
Capability to maintain presentation and cleanliness of the deli, including display cases
Understanding of production and/or financial performance reporting for the department
Commitment to customer service excellence, including Greet, Anticipate, Appreciate (GAA) standards
Ability to work as a team, with speed, agility, honesty, integrity, and a positive attitude
Embrace inclusion, diversity, collaboration, and respect
Responsibilities
Provide high level of customer service: answer questions, recommend deli items, answer calls, take special orders
Slice, package, weigh deli products (cheeses, meats); help Members select products; sample products; prepare and package special orders and party trays
Receive and inspect deli shipments; display, stock, rotate, and store deli products following policies
Ensure products are fresh and meet quality standards; check for out-of-date products daily and follow disposal procedures
Maintain cleanliness and organization of the deli department, inside and out
Support club policies, procedures, and compliance; escalate concerns as appropriate
Deliver GOLD club standards: ensure all items stocked, promotional plans executed, visible accurate signage, grand opening look daily
Ensure safe and positive environment for Members and team; resolve and deescalate Member concerns