Lead Analyst, Operations
Forward Financing- Full Time
- Junior (1 to 2 years)
Candidates should possess at least 3 years of Mortgage Default Servicing experience, along with experience with FNMA, FHLMC, FHA, VA, and USDA loans. Strong independent judgment, serving as a key resource for Senior Leadership is also required.
As a Default Analyst, you will manage and respond to default-related communications, ensuring accuracy and timely resolution, oversee daily property inspections and property preservation tasks, coordinating with external vendors to maintain seamless operations and strong service relationships, track loans impacted by disasters and report distressed properties to the investors, manage and maintain Homeowner Assistance Fund (HAF) plans, analyze complex default-related issues and develop solutions to improve efficiency, and adapt to evolving priorities by taking on additional duties as needed.
Customer-centric mortgage servicing platform
Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.