Valon

Default Analyst

Phoenix, Arizona, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Mortgage ServicingIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

As a Default Analyst at Valon, you will play a key role in the Default Asset Management department, overseeing daily operations and ensuring efficiency across critical processes. This role requires a proactive problem-solver who can navigate complex challenges with confidence. Core responsibilities include managing default-related correspondence, overseeing daily property inspections and property preservation efforts, coordinating with external vendors, monitoring loans impacted by disasters, and managing Homeowner Assistance Fund (HAF) plans. The ability to adapt to evolving department needs and take on additional responsibilities as assigned by Valon Leadership is essential.

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

Default Servicing at Valon: The Default Servicing team manages all default-related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.

Responsibilities

  • Manage and respond to default-related communications, ensuring accuracy and timely resolution.
  • Oversee daily property inspections and property preservation tasks, ensuring properties remain in compliance and are properly maintained.
  • Coordinate with external vendors to maintain seamless operations and strong service relationships.
  • Track loans impacted by disasters and report distressed properties to the investors.
  • Manage and maintain HAF plans, ensuring proper fund application and compliance with regulations.
  • Analyze complex default-related issues and develop solutions to improve efficiency.
  • Adapt to evolving priorities by taking on additional duties as needed.

Ideal Background

  • 3+ years of Mortgage Default Servicing experience required.
  • Experience with FNMA, FHLMC, FHA, VA, and USDA loans.
  • Strong independent judgment, serving as a key resource for Senior Leadership.
  • Ability to manage multiple tasks in a fast-paced environment.

Minimum Qualifications

  • Strong organizational skills with the ability to prioritize tasks and meet deadlines.
  • Critical thinking and problem-solving skills to address complex issues effectively.
  • Excellent communication skills.

Skills

Default Asset Management
Property Inspections
Vendor Coordination
Loan Monitoring
Disaster Impact Management
Homeowner Assistance Fund (HAF) management
Communication
Problem-Solving
Adaptability

Valon

Customer-centric mortgage servicing platform

About Valon

Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.

New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave

Risks

Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.

Differentiation

Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.

Upsides

Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.

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