DE030652-HR Service Delivery Analyst at Accenture

Taguig, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

Human Resources, Professional ServicesIndustries

Requirements

Already have the right to live and work in this country
At least 2 years of experience in any HR facet

Responsibilities

Manage and execute highly critical/priority and complex Workforce Ready transactions/activities
Act as 1st level of escalation for CL 12-13 in terms of misses in SL or challenges with Operations in executing real time action plans
For MinAm transactions: internal and external identification of people against open roles
For MinAm transactions: advertising, pre-screening and scheduling of candidates
For MinAm transactions: preparing offer letters and facilitating pre-onboarding and Day 1 onboarding activities
For MinAm transactions: supporting any movements as it relates to movement against open job roles
Perform boarding process steps for MinAu within the global Boarding Solution (Success Factors ATS, Case Management, Employee Central & SAP) with a high degree of technical competency ensuring this system is the “source of truth” for all Boarding activity
Receive cases from WFR Experience Management / WFR Execution Team Lead (MinAu) and coordinate resolution activities including liaison with relevant HR Operations teams and communicate with receiving customers
Coordinate case resolution activities and communicate requests from onshore team to respective HR Operations teams (e.g. Payroll, Analytics & Assurance)
Work within WFR team to build HR Operations understanding of the Talent Acquisition and onboarding processes
Coordinate case resolution activities and communicate requests from receiving customers to WFR Experience Management team
Provide backend HR services for business/operations
Participate in process improvement initiatives or special projects
Help in the overall team's workload by managing your deliverables and helping the team when required

Skills

SuccessFactors ATS

Case Management

Employee Central

SAP

Talent Acquisition

Onboarding

HR Operations

Payroll Coordination

Pre-employment Checks

Offer Letters

ATS

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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