Data Entry Specialist | Healthcare Account

Job Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities

Manage Broker Portals

• Perform data entry and validation within broker portals.
• Monitor and verify the completion of system-generated billing runs.
• Ensure data accuracy and completeness in coordination with other billing staff.
• Utilize Excel to track, manage, and reconcile data.

Prebilling

• Monitor and manage billing runs that occur after regular business hours and on weekends.
• Verify successful completion of these runs and take corrective action if necessary.
• Coordinate with the billing team to ensure timely processing and issue resolution.

Requirements

• At least 6 months BPO experience in any healthcare campaign
• Data entry experience is an advantage
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Excellent verbal and written English skills
• Willing to work in Mandaluyong
• Amenable working night shift

Benefits

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10% night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our Commitment to You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Additional Details

• Employment Type: full
• Workplace: remote
• Language: en
• Department: PH - Operations
• Published: 2025-08-07
• Remote: Yes