Data Center Technician - Ashburn, VA at DXC Technology

Ashburn, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Data Center, IT InfrastructureIndustries

Requirements

High school diploma or GED
Understanding of basic networking concepts
Ability to work in data center or telecom closet environments
Ability to lift 50 lbs. and perform physical tasks in a server room setting

Responsibilities

Provide field support, including break/fix, hardware installation, and general hands-on IT assistance
Manage and update SNOW (ServiceNow) tickets and asset records
Perform networking troubleshooting, including crash carts and console connections, iLO/remote access tools (e.g., iLO, Putty), wired and wireless network connectivity, switch/router/core/aggregation/ISP hardware, and cabling issues
Serve as on-site “Hands and Eyes” support for remote network engineers
Escort third-party hardware vendors and ensure adherence to site policies
Perform rack-and-stack of servers, switches, and additional data center hardware
Cable management, including routing under raised floors and through endcaps
Conduct remote and on-site support for software/hardware installations
Safely lift and carry equipment weighing up to 50 lbs

Skills

Key technologies and capabilities for this role

ServiceNowiLOPuTTYcrash cartsrack-and-stackcable managementhardware installationnetwork troubleshootingswitchrouterCompTIA A+CompTIA Network+CompTIA Security+

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the work schedule and location for this role?

The role is based in a CoLo data center in Ashburn, VA with a standard shift Monday–Friday, 8 AM–5 PM. On-call availability, overtime, or weekend work may be required for critical incidents.

What skills and qualifications are required for the Data Center Technician role?

Required qualifications include a high school diploma or GED, understanding of basic networking concepts, ability to work in data center environments, and lift 50 lbs. Preferred are 5+ years of field support experience, vendor certifications (Lenovo, HP, IBM), CompTIA certifications (A+, Network+, Security+), and Apple device training.

What is the work environment and company culture like at DXC Technology?

The work environment is a CoLo data center with potential cold/hot aisle conditions, prioritizing in-person collaboration while offering flexibility for wellbeing and productivity. DXC is committed to fostering an inclusive environment with strong connections and community.

What makes a strong candidate for this Data Center Technician position?

Strong candidates will have 5+ years of field support or data center experience, relevant certifications like CompTIA A+, Network+, or vendor-specific certs, and be comfortable with physical tasks like lifting 50 lbs and hands-on hardware work.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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