[Remote] Data Center Operations Engineer at ServiceNow

Candidates should have 2+ years of experience in data center operations or facility operations with a record of increasing role responsibility. A deep technical understanding of data center facilities and infrastructure including power, HVAC, structured cabling, rack management, and security/compliance is required, along with working knowledge of networking/server architecture and hardware. Experience in installing and troubleshooting telco circuits, managing vendors in a data center environment, and process development is a must. Familiarity with AI integration into work processes is preferred, as are CompTIA A+, Server+, or Network+ certifications, and ITIL process methodologies. The role requires strong analytical skills, the ability to multi-task, domestic and international travel, and excellent documentation skills. Proven ability to function independently and lead cross-functional teams is necessary, along with strong communication, customer focus, problem-solving, conflict management, and interpersonal skills.