Candidates should possess a high school graduate or equivalent degree, along with a minimum of 2-4 years of experience in Hardware Operations and Global Coordination, and at least 1-2 years of experience operating and troubleshooting physical hardware. They must also have tech savvy knowledge about how to handle data center issues, intermediary skills in Excel, and client management experience as a plus. Mandatory BGV clearance is required.
The Data Transfer Coordinator will be responsible for handling electronic devices and operating servers daily while overseeing data transfer operations within an assigned region and globally as needed, including monitoring physical asset availability, ensuring process compliance, managing inventory via dashboards, and liaising with software, hardware, and logistics teams. They will monitor cloud-based data transfer processes, identify inconsistencies, conduct routine system checks, and escalate issues when necessary. As a key point of contact, the coordinator will collaborate with multinational teams to standardize global processes, drive discussions, and anticipate business needs, proactively communicating with stakeholders to coordinate efficient task execution, resolve customer queries, and provide regular project updates. The role also involves problem-solving, prioritizing tasks based on urgency, and occasionally attending meetings outside of regular working hours.
Specialized data collection for tech companies
TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.