Data Analyst 3- Hybrid Seattle, WA at Nordstrom

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Payments, FinanceIndustries

Requirements

Bachelor's degree in Finance, Economics, Statistics, Data Science, Business Administration, or a related field. Advanced degree preferred
4+ years of experience in payment analytics and reporting, or related fields within the financial services or retail industry
2+ years of experience in applying statistical techniques, including experimental design and hypothesis testing
Advanced proficiency in SQL, BigQuery, or Python for data extraction, manipulation, and analysis
Experience with data visualization tools like Tableau, Power BI, Looker, or similar platforms
Strong skills in creating macros, automating repetitive tasks, and optimizing code for efficiency
Knowledge of the payments industry, including payment processing, fraud, and fee management (plus)
Excellent verbal and written communication skills, capable of conveying complex information to diverse audiences
Able to develop and deliver presentations to key business partners with minimal oversight

Responsibilities

Deliver data-driven analytics and actionable insights to guide strategic decision-making within the Payments organization
Conduct advanced analysis to interpret payment fee trends, JWN channel performance, customer engagement with JWN card, and card marketing campaign effectiveness
Develop and own forecasts, KPIs, and expectations for payment strategies, ensuring alignment with business objectives
Build and maintain dashboards, reports, and presentations to communicate key insights and trends to internal stakeholders
Summarize complex data into actionable recommendations and present findings clearly to cross-functional partners and senior leadership
Solve complex queries from leadership and business partners via self-driven data exploration and hypothesis testing
Monitor emerging trends in customer payment behavior and share insights with relevant teams
Partner with key internal stakeholders, including Marketing, Finance, Product, and IT, to support payment initiatives and data development
Work closely with external partners, such as Visa, Mastercard, to ensure alignment on strategies, reporting, and performance expectations
Act as a subject matter expert (SME) within the team, ensuring best practices in data analysis, reporting, and model development are followed
Respond to ad hoc business requests with timely and accurate analysis, driving actionable insights to solve complex problems

Skills

Advanced Analytics

Data Visualization

Dashboarding

SQL

Forecasting

KPIs

Hypothesis Testing

Reporting

Presentations

Payments Analytics

Customer Analytics

Trend Analysis

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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