Customer1 Business Process Designer - 5978977 at Accenture

St. Petersburg, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, TechnologyIndustries

Requirements

Minimum of 5 years' experience
Customer1 Billing experience
Finance experience
COBOL Mainframe experience
40-60% in office onsite per week if local to the Tampa Bay area
High School Diploma or GED

Responsibilities

Translate business needs and issues into technology solutions in the Customer1 CIS application
Understand underlying business needs and assess impacts
Capture, analyze, and document requirements
Support communication and delivery of requirements to users and IT development team
Provide Technical and Functional Subject-Matter Expert (SME) support for Customer/1 application
Gather requirements
Perform functional analysis
Document functional requirements
Obtain user approval and sign-off of requirements
Develop User Acceptance Test Plan
Develop Post-Production Verification Requirements
Provide functional and technical support to UAT Testers and Developers
Support and analyze production abends and end user application issues
Act as Cross-project Application Sr Architect in Customer/1 Billing
Provide cross-Portfolio Product Architect Support for the Customer/1 Practice
Serve as SME and Functional Architect in Billing across the Capability
Provide support across the full portfolio of Customer/1 project teams for complex projects and issues (e.g., PPL, SoCo, Ameren, National Grid)

Skills

Customer1

Business Analysis

Requirements Gathering

Functional Analysis

UAT

Billing

SME

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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