Customer Trainer - Robotics at Medtronic

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

High School Diploma or equivalent with 11+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical device, healthcare industry or equivalent experience
Or Associate's Degree with 9+ years experience
Or Baccalaureate Degree with 7+ years experience
Or advanced degree with 5+ years of relevant experience – must include experience in Med Device
Clinical and/or operating room experience required
50% travel required
Ability to be independently mobile, interact with a computer, and communicate with peers and co-workers

Responsibilities

Deliver training courses to Health Care Professionals (HCP) at designated training partner facilities
Establish relationships with designated external training entities in targeted global geographies
Work with the marketing and sales training team in a creative, dependable, and flexible manner to improve existing training programs
Support RAS System troubleshooting at the training center
Manage training center logistics, inventory, and training calendars in conjunction with key stakeholders
In conjunction with training center staff, maintain all capital equipment, including but not limited to the cleaning and reprocessing of instruments and accessories
Actively involved in the continuous improvement of training programs and provide support for customer training and training research initiatives

Skills

Robotic Assisted Surgery

RAS training

medical device training

clinical training

OR staff training

system troubleshooting

inventory management

equipment maintenance

healthcare training

sales support

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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