Product Support Specialist I - Remote (SA)
Xplor- Full Time
- Entry Level & New Grad
The ideal candidate should have one year of experience in a back-office role and a high school education, demonstrating proficiency in English, both written and verbal, along with strong attention to detail, the ability to juggle multiple tasks, advanced organizational abilities, an analytical mindset, problem-solving capabilities, proficiency with computers and internet technologies, and exceptional short-term visual memory.
As a Customer Support II, you will be primarily responsible for accurately processing and categorizing customer correspondence, identifying and verifying essential documents with a keen eye for detail, adhering to established procedures, guidelines, and regulations to ensure compliance, and making quick, accurate decisions.
Travel booking platform for flights, hotels, rentals
Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.