Customer Supply Chain Analyst at Logitech

Chennai, Tamil Nadu, India

Logitech Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Consumer ElectronicsIndustries

Requirements

  • Solid understanding of supply chain processes focusing on forecasting, order replenishment, and inventory management
  • Knowledge of logistics and trade compliance
  • Good analytical skills including data evaluation, identification, solution development, and implementation
  • Proficiency in Excel or Tableau
  • A track record of making a significant impact by collaborating effectively with local leaders and colleagues to achieve business objectives
  • A track record of driving process improvements and automation to improve supply chain metrics
  • Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative

Responsibilities

  • Actively engaging with the sales organisation on sales activities and executing the Collaborative Planning Forecasting Replenishment (CPFR) process with key partners, including developing forward-looking insights using data analytics and market knowledge to create an integrated and accurate sales plan
  • Active monitoring of inventory performance in channels and distribution centers (DCs), ensuring updated inventory and product availability reports, expediting replenishment, allocating stocks, and managing excess stock with action plans
  • Influencing and building collaborative relationships with customers by understanding their strategic value, priorities, sales and inventory targets, and supply chain, negotiating for better order linearity and shipment efficiency, and addressing customer concerns
  • Order management, including responding to customer inquiries, order scheduling, large order management, order cancellation, ensuring compliance with Logitech order policy, SOX, and company policies, and working with RCC and customers to increase efficiency and service levels
  • Actively managing the supply chain of Phase-In and Phase-Out products, ensuring new products reach retail shelves on time and managing last time buy processes to minimize inventory write-offs

Skills

CPFR
Data Analytics
Inventory Management
Forecasting
Replenishment
Supply Chain Planning
Process Improvement
Customer Collaboration

Logitech

Designs and sells computer peripherals and accessories

About Logitech

Logitech designs and manufactures computer peripherals and digital interaction tools, including keyboards, webcams, headsets, and mice. Their products enhance how users connect with the digital world, focusing on user experience and design. Logitech's offerings cater to a wide range of customers, from individual consumers to businesses and professional gamers, and are sold through various online and retail channels. What sets Logitech apart from competitors is their strong commitment to quality and continuous innovation, which allows them to meet the changing needs of their users and set industry standards. The company's goal is to improve digital interaction for everyone, ensuring customer satisfaction through excellent support and community engagement.

San Jose, CaliforniaHeadquarters
1981Year Founded
IPOCompany Stage
Consumer Software, Design, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Comprehensive medical, dental, and vision
Life insurance, and short- and long-term disability
Flexible spending accounts for health care, dependent care and commuter expenses
Generous paid time off and holidays
Employee Assistance Program
Wellness programs and gym/sport benefits & discounts
Company social events
Logitech product discounts
Tuition reimbursement plan
Fun environment - take a break and play a game!
Retirement plan benefits

Risks

Increased competition from brands like Razer and Corsair in gaming peripherals.
Supply chain vulnerabilities affect availability of crucial semiconductor components.
Stricter EU environmental regulations may increase production costs for Logitech.

Differentiation

Logitech's diverse brand portfolio caters to various consumer and enterprise needs.
The company is recognized for its innovative design and user experience focus.
Logitech's commitment to sustainability enhances its brand reputation.

Upsides

Growing demand for remote work solutions boosts sales of webcams and headsets.
The gaming industry's growth supports increased sales of Logitech's gaming peripherals.
Rising content creation platforms drive demand for Logitech's streaming equipment.

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