Customer Supply Chain Analyst at Logitech

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consumer ElectronicsIndustries

Requirements

Solid understanding of supply chain processes focusing on forecasting, order replenishment, and inventory management
Knowledge of logistics and trade compliance
Good analytical skills including data evaluation, identification, solution development, and implementation
Proficiency in Excel or Tableau
A track record of making a significant impact by collaborating effectively with local leaders and colleagues to achieve business objectives
A track record of driving process improvements and automation to improve supply chain metrics
Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative

Responsibilities

Actively engaging with the sales organisation on sales activities and executing the Collaborative Planning Forecasting Replenishment (CPFR) process with key partners, including developing forward-looking insights using data analytics and market knowledge to create an integrated and accurate sales plan
Active monitoring of inventory performance in channels and distribution centers (DCs), ensuring updated inventory and product availability reports, expediting replenishment, allocating stocks, and managing excess stock with action plans
Influencing and building collaborative relationships with customers by understanding their strategic value, priorities, sales and inventory targets, and supply chain, negotiating for better order linearity and shipment efficiency, and addressing customer concerns
Order management, including responding to customer inquiries, order scheduling, large order management, order cancellation, ensuring compliance with Logitech order policy, SOX, and company policies, and working with RCC and customers to increase efficiency and service levels
Actively managing the supply chain of Phase-In and Phase-Out products, ensuring new products reach retail shelves on time and managing last time buy processes to minimize inventory write-offs

Skills

Key technologies and capabilities for this role

CPFRData AnalyticsInventory ManagementForecastingReplenishmentSupply Chain PlanningProcess ImprovementCustomer Collaboration

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role is based out of Chennai and requires working from the office location.

What skills are required for the Customer Supply Chain Analyst role?

Key skills include expertise in driving process improvements, managing customer expectations, supply chain fundamentals, data analytics, market knowledge, and a disciplined structured approach to processes like CPFR.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Logitech for this role?

Logitech offers flexibility to work in your own way while making a positive global impact, values self-motivated individuals who challenge the status quo, collaborate easily, and emphasizes building collaborative relationships.

What makes a strong candidate for this Customer Supply Chain Analyst position?

Strong candidates are self-motivated, challenge the status quo, collaborate easily, have supply chain expertise, and excel in process improvements, customer management, data analytics, and disciplined execution.

Logitech

Designs and sells computer peripherals and accessories

About Logitech

Logitech designs and manufactures computer peripherals and digital interaction tools, including keyboards, webcams, headsets, and mice. Their products enhance how users connect with the digital world, focusing on user experience and design. Logitech's offerings cater to a wide range of customers, from individual consumers to businesses and professional gamers, and are sold through various online and retail channels. What sets Logitech apart from competitors is their strong commitment to quality and continuous innovation, which allows them to meet the changing needs of their users and set industry standards. The company's goal is to improve digital interaction for everyone, ensuring customer satisfaction through excellent support and community engagement.

San Jose, CaliforniaHeadquarters

1981Year Founded

IPOCompany Stage

Consumer Software, Design, Consumer GoodsIndustries

5,001-10,000Employees