Customer Sucess Analyst at IQVIA

Santiago, Santiago Metropolitan Region, Chile

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life SciencesIndustries

Requirements

Professional in health, administrative, engineering, or related fields
Intermediate to advanced English
Intermediate to advanced Excel and PowerPoint proficiency
Analytical, collaborative, and organized attitude

Responsibilities

Manage institutional accounts, including support in contracting processes, purchase orders, and tracking in Salesforce
Perform quantitative analysis of market data for institutional and retail sectors
Generate presentations with strategic insights for hospital and retail clients
Collaborate with internal teams such as data production, finance, and market research
Identify business opportunities and support clients in using IQVIA solutions
Manage multiple internal and external stakeholders, prioritizing tasks autonomously

Skills

Key technologies and capabilities for this role

ExcelPowerPointSalesforceData AnalysisMarket AnalysisStakeholder ManagementEnglish

Questions & Answers

Common questions about this position

What is the salary or compensation for the Customer Success Analyst role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are required for this Customer Success Analyst position?

Required skills include intermediate to advanced English, intermediate-advanced Excel, mastery of PowerPoint, and an analytical, collaborative, and organized attitude. Desirable knowledge includes the institutional, hospital market or high-cost products.

What is the company culture like at IQVIA?

This information is not specified in the job description.

What qualifications make a strong candidate for this role?

A professional degree in health-related fields, administrative areas, engineering or similar, with no prior experience required, stands out. Strong candidates will demonstrate analytical attitude, collaboration, organization, and relevant market knowledge.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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