Job Description

Employment Type: Full-time Location Type: Remote Salary: Not Specified

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Learn more at experianplc.com.

Position Overview

This role involves managing existing customer relationships to drive the execution of projects related to data services and advertising campaigns. You will be a key liaison between clients and internal departments, ensuring client satisfaction and return on investment.

Responsibilities

• Manage existing customer relationships to drive execution of projects related to data services and advertising campaigns.
• Provide daily support for client projects/campaigns, ensuring smooth execution and acting as the liaison between the client and internal departments.
• Coordinate resources to ensure client satisfaction and Return on Investment.
• Educate and inform clients/prospects on all data assets and audience recommendations.
• Provide ongoing consultation to clients to uncover challenges and offer data recommendations, utilizing product experts as a resource.
• Communicate frequently with clients, including weekly status calls and occasional travel to client locations (primarily NYC).
• Develop solutions that solve clients' advertising goals.
• Advise clients on data best practices and address gaps/opportunities.
• Personally responsible for achieving a sales revenue quota together with the Account Executive.
• Collaborate on account planning with the Account Executive to identify data sales opportunities.
• Execute basic contracts for standard products, services, and renewals.
• Responsible for regular status calls with Sales Leadership regarding the existing portfolio.
• Work with the Service Delivery team to scope out projects and then with Pricing to discuss project details and obtain price quotes.
• Work cohesively with a wide range of internal groups, including Operations, Legal, Compliance, and Finance.
• Gather industry information within the assigned portfolio, including subscribing to industry newsletters and trade magazines.
• Develop relationships across the client/prospect base and internal departments.

Requirements

• BS/BA or equivalent experience is necessary.
• Sell-side industry experience is valued.
• Agency or digital marketing experience is also helpful.
• Strong customer service skills to grow and cultivate client relationships.
• 3+ years of experience managing a large project portfolio with varying levels of detail.
• Ability to travel – approximately 20% of time (assuming not located in NYC).

Reporting Structure

You will report to Experian's Sr. Sales Director.

Additional Information & Perks

Perks:

• Great compensation package and annual performance bonus.
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• Paid time off.
• 12 paid company holidays, 5 sick days, and 2 paid volunteer days.
• Wellness plans, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.

Experian Culture:

Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering, and more. Experian's people-first approach is award-winning, recognized as World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024, among others.

Learn more about Experian Life on social media or our Careers Site.

Equal Opportunity:

Experian is proud to be an Equal Opportunity Employer.

Note: This is a remote role. (#LI-Remote)