d) - German Speaking at Leapsome

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HR Technology, SaaSIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessAccount ManagementGermanSaaSHR Best PracticesPlatform AdoptionOnboardingPerformance ManagementEmployee Engagement

Questions & Answers

Common questions about this position

What salary can I expect for this Customer Success Manager role?

This information is not specified in the job description.

Is this Customer Success Manager position remote or office-based?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need a university degree or equivalent work experience, 2+ years in Consulting, Customer Success, Sales, Account Management, Coaching, Training & Development or similar customer-facing roles ideally in a B2B software company, and fluency in English and German.

What is the company culture like at Leapsome?

Leapsome aims to make work fulfilling for everyone by creating environments where people achieve goals, learn, grow together, and build motivation and engagement, with a focus on HR excellence and high-performing teams.

What makes a strong candidate for this Customer Success Manager position?

Strong candidates have 2+ years in customer-facing roles like Customer Success, Sales, or Account Management in B2B software, a university degree or equivalent experience, fluency in English and German, and the ability to build relationships while driving platform adoption and growth.

Leapsome

HR technology platform for employee development

About Leapsome

Leapsome provides a people enablement platform that focuses on improving employee development, productivity, and engagement, especially during times of change. The platform offers tools for performance management, employee engagement, learning, and the goal-setting framework known as Objectives and Key Results (OKRs). It integrates smoothly with existing tools like HR Information Systems, Slack, Teams, Calendar, and Jira, making it easy for companies to adopt without overhauling their current systems. Unlike many competitors, Leapsome emphasizes a subscription-based model and includes a dedicated Customer Success team to help clients maximize the benefits of the platform. The goal of Leapsome is to support organizations in enhancing their workforce's engagement and productivity, ultimately helping them achieve their business objectives.

New York City, New YorkHeadquarters

2016Year Founded

$58.4MTotal Funding

SERIES_ACompany Stage

Enterprise Software, EducationIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Paid Vacation

Parental Leave

401(k) Company Match

Mental Health Support

Wellness Program

Professional Development Budget

Commuter Benefits

Risks

Free Meetings module may reduce revenue from existing customers.

High employee turnover could affect platform effectiveness perception.

Increased competition from other HR tech companies targeting startups.

Differentiation

Leapsome integrates multiple HR tools into one customizable platform.

The platform supports seamless integration with existing tools like Slack and Jira.

Leapsome offers a subscription-based model with expert customer support.

Upsides

Leapsome's free Meetings module enhances manager alignment and productivity.

AI-driven feedback tools provide personalized employee experiences.

The startup program empowers early-stage businesses with affordable HR solutions.

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