Customer Success Executive (Singapore) at Hippocratic AI

Singapore

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial IntelligenceIndustries

Proven experience managing or supporting technology implementations within health systems
Strong knowledge of healthcare operations, IT systems, and digital transformation best practices
Professional fluency in both English and the local language (written and verbal)
Deep familiarity with healthcare workflows, stakeholder environments, and system dynamics in both the U.S. and Singapore
Exceptional communication, relationship-building, and project management skills
Willingness to travel to customer sites 1–3 times per month (visits typically lasting 1–3 days)
Existing authorization to live and work in Singapore (open to U.S. candidates willing to relocate)

Lead and manage end-to-end implementation of Hippocratic AI’s platform in health systems
Act as the primary point of contact for client stakeholders, including administrative, operational, and IT leaders
Translate business and operational needs into tailored implementation strategies
Develop and execute training and change management plans to ensure successful adoption
Collaborate with Product, Engineering, and AI teams to share customer feedback and refine solutions
Monitor outcomes and continuously optimize workflows post-launch
Coordinate with U.S.-based counterparts to ensure alignment across global deployments