Trainee Field Service Engineer (w/m/d)
GE HealthcareSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, BroadbandIndustries
Requirements
- High School diploma (or equivalent) or higher
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
- Basic computer skills including MS Office applications
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver’s license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company’s products and services to customers
- Accountability/dependability (on time and on load when scheduled and serve on call as needed)
- Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
- Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
- Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
- Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Responsibilities
- Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
- Performing maintenance and repair on outside plant facilities
- Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
- Observing all safety rules and regulations
- Assisting other technical personnel in the performance of their duties when requested
- Actively supporting sales and marketing related activities
- Directing customer facing work and sales referrals
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Customer Service Technician position?
This information is not specified in the job description.
Is this Customer Service Technician role remote or on-site?
The position is on-site.
What qualifications are required for the Customer Service Technician role?
Requirements include a High School diploma or equivalent, ability to distinguish colors, handle heavy ladders and covers, basic computer skills with MS Office, work in confined spaces and aloft, outside in all weather, valid driver's license, and a positive professional demeanor.
What is the work schedule like for this position?
The role is full-time and may require varying shifts including mandatory overtime, weekends, and holidays.
What makes a strong candidate for the Customer Service Technician job?
Strong candidates have a High School diploma, physical ability to handle ladders and heavy covers, work in tough conditions like confined spaces and all weather, basic computer skills, a valid driver's license, and show accountability, dependability, and a positive professional demeanor.
Brightseed
AI platform for discovering health-boosting compounds
About Brightseed
Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$123.8MTotal Funding
GRANTCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees
Benefits
Hybrid work flexibility
Medical, dental, & vision
Unlimited PTO
Life insurance
EAP
401(k) plan
Mental health platform
Employee discounts
Cell phone & commuter costs
Parental leave
Risks
Increased competition from established brands like Centrum in the bioactive market.
Over-reliance on partnerships like Manitoba Harvest could limit market reach.
Regulatory scrutiny poses challenges as Brightseed expands in the health and wellness sector.
Differentiation
Brightseed uses AI to discover bioactives, accelerating discovery from years to months.
Forager® A.I. maps bioactives to health outcomes with unprecedented accuracy and speed.
Brightseed's Bio Gut Fiber is made from upcycled hemp hulls, appealing to eco-conscious consumers.
Upsides
Growing consumer interest in personalized nutrition boosts demand for Brightseed's bioactive products.
Rising gut health awareness increases demand for Brightseed's gut health-focused bioactives.
Regulatory support for bioactives in supplements facilitates Brightseed's market expansion.
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