Customer Service Representative Norwegian Speaker at Goodyear Tire & Rubber

Stockholm, Stockholm County, Sweden

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Tire, MobilityIndustries

Proven experience in customer service or a similar client-facing role
Strong phone communication and interpersonal skills
Proficiency in Microsoft Excel; knowledge of SAP is an advantage
Excellent analytical, organizational, and problem-solving abilities
Proactive, flexible, and capable of working independently in a fast-paced environment
Fluency in Norwegian, Swedish, and English (spoken and written); additional Nordic languages are a strong plus

Provide accurate product information, guidance, and recommendations via phone and email, tailored to each customer’s needs
Manage orders, process complaints, and coordinate logistics to ensure smooth daily operations
Support planning and scheduling activities, ensuring on-time deliveries and service excellence
Resolve customer inquiries and issues efficiently, maintaining a professional and customer-focused approach
Participate in a comprehensive onboarding and training program to develop the knowledge and skills needed for success
Collaborate cross-functionally with internal departments to improve communication flow and enhance overall customer experience