Customer Service & Operations Rep at Capital Solutions Group

Zapopan, Jalisco, Mexico

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

LogisticsIndustries

Requirements

Excellent verbal and written communication in English (B2 Intermediate level)
Strong problem-solving and conflict-resolution abilities
Ability to multitask and manage priorities effectively
Customer-focused mindset and positive attitude
Calm and professional under pressure

Responsibilities

Respond to customer inquiries via phone, email, or chat
Coordinate pickups, deliveries, and schedules
Track & trace shipments, providing real-time updates
Resolve issues with carriers and operations teams
Maintain service documentation and compliance reports

Skills

English B2

Customer Service

Problem Solving

Conflict Resolution

Multitasking

Shipment Tracking

Communication

Capital Solutions Group

Specializes in IT solutions for government, commercial clients

About Capital Solutions Group

Capital Solutions Group specializes in delivering IT solutions for government and commercial clients, leveraging expertise in Cloud Computing, Software Development, Systems Engineering, Enterprise IT & Architecture, Data Analytics, Security & Cyber, and Networking. The company utilizes cutting-edge technology and artificial intelligence to develop next-generation solutions that power enterprises and deliver successful mission outcomes.

Fort Meade, MD 20755, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Government & Public SectorIndustries

11-50Employees