Customer Service Agent (Remote)
Jerry18 - 21 USD/year
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, AI & Machine LearningIndustries
Requirements
Candidates must possess at least an SMU, Diploma, or Bachelor's Degree in Marketing, Mass Communications, or equivalent. A minimum of 1 year of working experience in the related field is required, though fresh graduates are also welcome to apply. Required skills include communication, customer servicing, administration, and proficiency in Ms. Office and Ms. Excel. Candidates should be willing to work in shifts, on weekends, and public holidays, and must have good communication and administration skills.
Responsibilities
The Customer Service Agent will resolve customer requests and complaints while providing professional customer support.
Skills
Communication
Customer Servicing
Administration
MS Office
MS Excel
Ninja Van
Technology-enabled logistics and delivery services
About Ninja Van
Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.
Key Metrics
Singapore, SingaporeHeadquarters
2014Year Founded
$947.9MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer GoodsIndustries
1,001-5,000Employees