Customer Master Data Administrator at Air Products

Barcelona, Catalonia, Spain

Air Products Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial GasesIndustries

Requirements

  • Excellent English and advanced Polish or French (other languages an advantage)
  • Understanding of customer administration matters for different countries
  • PC literacy, including MS Office and Microsoft Outlook
  • Desire to learn SAP for data handling and reporting
  • Ability to work according to global work procedures
  • Strong customer focus
  • Excellent communication skills
  • Ability to work both independently and as part of a team
  • Skill in building strong relationships with internal and external stakeholders

Responsibilities

  • Own the administration and maintenance of Customer Master Data
  • Process all customer data inputs and updates in a timely and accurate manner
  • Respond to data entry requests and resolve related queries
  • Ensure service quality standards are consistently met or exceeded
  • Maintain compliance with relevant legal and regulatory requirements
  • Identify and report data gaps, inconsistencies, and errors
  • Deliver a high standard of customer service in all interactions
  • Support continuous improvement initiatives related to data management
  • Alert Supervisors to any issues or opportunities with existing customers (e.g., major contract renewals)
  • Act as the primary point of contact for country-based account management teams, as well as commercial and query resolution teams

Skills

Key technologies and capabilities for this role

Customer Master DataData AdministrationData IntegrityData EntryQuery ResolutionCustomer ServiceRegulatory ComplianceEnglishPolishFrench

Questions & Answers

Common questions about this position

What compensation and benefits are offered for this role?

Air Products offers a competitive salary based on experience and skills, along with medical insurance (Adeslas), life insurance, pension plan, flexible compensation including restaurant card, private health insurance for family members, nursery voucher, transport card, and economic support for remote work.

Is this position remote or office-based, and what is the location?

The role is based in Cornellà (Barcelona) with flexible hours and the possibility to work some days from home, plus economic support for remote work.

What skills and languages are required for the Customer Master Data Administrator role?

Required languages are excellent English and advanced Polish or French, with technical skills including understanding of customer administration matters for different countries, PC literacy with MS Office and Outlook, and a desire to learn SAP. Personal competencies include strong customer focus, excellent communication skills, ability to work independently and in a team, and skill in building relationships.

What is the company culture like at Air Products' European Shared Services Center?

The center in Cornellà de Llobregat has more than 300 employees in an outstanding multicultural environment with around 30 different nationalities, focused on collaboration, innovation, safety, diversity, and profitability.

What makes a strong candidate for this Customer Master Data Administrator position?

Strong candidates will have excellent English and advanced Polish or French, customer administration understanding across countries, PC literacy with MS Office, eagerness to learn SAP, and personal skills like strong customer focus, communication, teamwork, and relationship-building.

Air Products

Air Products sells gases and natural gas technology.

About Air Products

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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