[Remote] Customer Marketing Manager at Freshpaint

United States

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$140,000 – $185,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Healthcare, Technology, MarketingIndustries

Requirements

Passionate and strategic mindset for amplifying customer voices
Ability to shape narratives, build advocacy, and highlight community stories
Focus on marketing with and about customers, not to them (not lifecycle marketing or campaigns)
Experience turning real customer experiences into powerful narratives that inspire, educate, and connect
Comfortable in a fully remote US-based role with 2x yearly offsites

Responsibilities

Own and amplify Freshpaint’s customer stories
Ensure every story connects to the outcomes the product drives
Build a stronger foundation of customer stories as the company grows
Shape how the market perceives Freshpaint's value through customer lenses

Skills

Key technologies and capabilities for this role

Customer MarketingMarketing StrategyHIPAA ComplianceData PrivacyHealthcare MarketingDigital AdvertisingFacebook AdsGoogle AdsAnalyticsPatient Privacy

Questions & Answers

Common questions about this position

What is the salary range for the Customer Marketing Manager position?

The salary range is $140K - $185K.

Is this role remote, and what are the location requirements?

The role is fully remote, but Freshpaint only hires within the US. They gather the team 2x times per year for offsites, and if you strongly value in-person work, it may not be the best fit.

What experience or skills are needed for this Customer Marketing Manager role?

This information is not specified in the job description.

What is the company culture like at Freshpaint?

Freshpaint offers lots of freedom and ownership, is fully remote with team offsites 2x per year, and has a team with deep analytics and growth experience from high-growth companies like Heap, Pendo, and Iterable.

What makes a strong candidate for this role at Freshpaint?

Strong candidates value lots of freedom and ownership, are comfortable with fully remote work rather than strongly preferring in-person, and likely have experience in analytics or growth from high-growth environments.

Freshpaint

Ensures HIPAA compliance for digital analytics

About Freshpaint

Freshpaint provides a solution for healthcare providers and related businesses to comply with HIPAA regulations, which protect patients' medical records and health information. Their main service replaces non-compliant tracking technologies with their own, ensuring that Protected Health Information (PHI) is not shared with advertising and analytics tools. This allows businesses to use existing tools like Google Analytics without risking HIPAA violations. Freshpaint operates in a niche market, focusing on the intersection of digital analytics and healthcare privacy, and likely uses a subscription or usage-based fee model to generate revenue while helping clients maintain compliance.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$38.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Gym Membership

Generous Parental Leave

Flexible Work Hours

Company Equity

Remote Work Options

Risks

Potential changes in HIPAA regulations could require costly platform updates.

Increased competition may erode Freshpaint's market share.

Rapid technological advancements may outpace Freshpaint's integration capabilities.

Differentiation

Freshpaint offers HIPAA-compliant analytics solutions for healthcare providers.

The platform integrates marketing tools with one click, simplifying data management.

Freshpaint replaces non-compliant tracking technologies, ensuring patient data privacy.

Upsides

Freshpaint raised $30.7M in Series B funding to expand its platform.

Partnerships with Invoca and Stackadapt enhance privacy-compliant advertising capabilities.

Increased demand for privacy-compliant analytics in healthcare boosts Freshpaint's market potential.

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