Customer Experience Measurement (CXM) Strategist at Securian Financial Group

The estimated base pay range is $69,500.00 - $129,000.00, and pay may vary depending on job-related factors and individual experience, skills, knowledge, etc.

This is a hybrid role requiring you to live within a commutable distance (90 minutes) of the Home Office in St. Paul, MN, and join in the office 3 days each week, with flexibility for business and personal schedules.

Required skills include expertise in CX measurement research methodology and study design (quantitative and qualitative), including data analysis; ability to link CX data with enterprise data; advanced skills in preparing and joining data sets; proven ability to communicate technical content and influence through narratives; and strong organizational skills.

Securian Financial embraces hybrid work as an integral part of its culture, offering the benefit of working both virtually and in offices to collaborate and build relationships.

A strong candidate has a Bachelor’s degree or equivalent, 3–5 years of experience in CX measurement, research, or data analysis, expertise in research methodology, data linking skills, storytelling abilities, and comfort with ambiguity; preferred qualifications include a Master’s degree, financial services experience, and Qualtrics familiarity.