Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Candidates must have proven ability to deliver outstanding customer service from either a face-to-face or telephony background and possess effective communication skills to understand customer needs. The right to work in the UK is essential, and a flexible, can-do approach with openness to a broad range of activities is desirable.
The Customer Experience Advisor will act as the first point of contact for customers, assisting with daily transactions, queries, and servicing, both in person and over the phone. They will also handle customer calls, build relationships, identify customer needs, and develop knowledge of services and products to improve the overall customer experience.
Provides banking, investment, and insurance services
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.