Customer Delivery Specialist at Hewlett Packard Enterprise

Wroclaw, Lower Silesian Voivodeship, Poland

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • University degree or equivalent experience
  • Typically 2-4 years’ experience in a business related function, preferably finance or accounting
  • Fluent Dutch and English is required
  • Proven ability to multitask
  • Attention to detail
  • Effective organization, time management, prioritization, follow-up and execution skills
  • Excellent communication skills (e.g. written, verbal)
  • Good working knowledge of Microsoft Office (MS Advance Excel, Word, PPT)
  • Mastery in English and local language as required
  • Ability to work as proactive member of a team, as well as independently
  • Exercises independent judgment within generally defined policies and practices to identify and select a solution
  • Strong Enterprise Contributor skills to drive to the best business outcome for the customer and the company as a whole
  • Additional Skills: Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Awareness

Responsibilities

  • Responsible for complex (non-programmatic) process
  • Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting
  • Manage and support legally approved documentation
  • Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements
  • CDS will play an important role in managing the Sales forecast
  • Funding and booking Schedule of Authority (SOA)
  • Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions
  • Compliance with established guidelines and policies
  • Knowledge of systems and tools to manage all tasks
  • Monitor Supplier Payments and Volume Targets
  • Frequent communication with partners, customers, colleagues
  • Partner with Sales
  • Successfully manage reseller relationships
  • Solid understanding of solution to assigned Named accounts (Tier 1&2)
  • Local language requirement for interaction with customers
  • Support total customer experience
  • Communicate/escalate to CRM / PRM any customer / partner changes quickly, consistently, effectively
  • Collaborate and engage with team members providing valuable input for customer projects/solutions
  • May act as a team or project leader validating deliverables and team decision making processes
  • Provides guidance and leadership to all colleagues

Skills

Quote Management
Deal Coordination
Bid Management
Supplier Invoice Management
Sales Reporting
Business Applications
Process Improvement

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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