[Remote] Customer Care Specialist I - ONSITE ONLY at Verisart

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

High School Diploma/GED required
6 month+ in Customer service and banking
Strong multitasking abilities
Attention to detail
Excellent communication & interpersonal skills
Basic computer knowledge
Willingness to learn & grow with ongoing training

Responsibilities

Provide friendly, efficient, and professional customer service
Resolve issues quickly and effectively
Recommend solutions that enhance the customer experience
Engage with Customers: Handle inbound and outbound calls based on your assignment
Learn & Grow: Successfully complete training and stay updated with ongoing learning
Process Requests Efficiently: Enter and manage orders, handle cancellations/changes, and request reprints or credits
Protect Customer Data: Ensure security and privacy for every interaction
Utilize Tools & Resources: Accurately enter data and ensure smooth follow-up processes
Track Performance & Improve: Monitor individual performance and contribute to team success
Make an Impact: Participate in outbound calls as needed to meet client objectives
Be a Team Player: Support team and company goals while maintaining a professional and secure work environment

Verisart

Blockchain-based digital certificates for art authentication

About Verisart

Verisart provides digital certificates that authenticate the history and creation of art and collectibles using blockchain technology. Their service allows artists, collectors, galleries, and museums to create secure and tamper-proof records of ownership and provenance. The certificates are generated through a user-friendly platform accessible via mobile devices or computers, requiring only two steps to create museum-quality records. Unlike traditional methods, Verisart's certificates are encrypted and timestamped on a decentralized ledger, ensuring high security and transparency. The company differentiates itself by focusing on the art market and offering a straightforward solution for certificate management. Verisart's goal is to set a global standard for art certification, making records of creation and ownership easily verifiable and protected.

Los Angeles, CaliforniaHeadquarters

2015Year Founded

$4.9MTotal Funding

CONVERTIBLECompany Stage

Crypto & Web3, Consumer GoodsIndustries

1-10Employees

Risks

Blockchain technology evolution may outpace Verisart's current platform capabilities.

Growing competitors like OpenSea could dilute Verisart's market share.

Cryptocurrency market volatility affects Verisart's revenue stability.

Differentiation

Verisart offers patented NFT minting and certification since 2015.

The platform allows creators to choose their blockchain and create smart contracts.

Verisart integrates COA for verifying authenticity of digital and physical art.

Upsides

Increased interest in fractional ownership boosts Verisart's fractionalized NFT offerings.

AI-generated art demand aligns with Verisart's authentication capabilities.

Digital art exhibitions increase need for Verisart's digital certification services.

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