Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
This role enables associates to work virtually full-time, with the exception of required in-person training sessions. Candidates must be within a reasonable commuting distance from 2015 Staples Mill, Richmond, VA, unless an accommodation is granted.
Benefits include affordable Health Insurance, Dental, Vision and Basic Life, 401K match, Paid Time Off, Holiday Pay, tuition reimbursement, annual incentive bonus, and annual increases based on performance.
A high school diploma or equivalent and previous experience in an automated customer service environment are required, or any combination of education and experience providing an equivalent background.
The team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds, with differences contributing to the company's success.
Preferred skills include the ability to work from home with hard-wired internet and a quiet workspace, passion for serving others with empathy, going above and beyond to resolve issues, listening to find creative solutions, and remaining composed.
Integrated health services and digital platform
Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.