Customer Care Representative I at Elevance Health

This role enables associates to work virtually full-time, with the exception of required in-person training sessions. Candidates must be within a reasonable commuting distance from 2015 Staples Mill, Richmond, VA, unless an accommodation is granted.

Elevance Health offers affordable Health Insurance, Dental, Vision and Basic Life, 401K match, Paid Time Off, Holiday Pay, tuition reimbursement, and an annual incentive bonus and increases plan based on performance.

The role requires a HS diploma or equivalent and previous experience in an automated customer service environment, or any combination of education and experience which would provide an equivalent background.

The team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds, and the differences each person brings contribute to the company's success.

Strong candidates have a passion for serving others, empathy, the desire to go above and beyond, customer advocacy skills, the ability to listen and find creative solutions, composure, and the setup for working from home with hard-wired internet and a quiet workspace.