Customer Care Intern at Medtronic

Warsaw, Masovian Voivodeship, Poland

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Pursuing a degree in higher education (must be a student during the entire internship duration)
Fluency in English (minimum B2 upper-intermediate level)
Willingness to develop new skills, including learning new systems and tools
Communication and teamwork skills

Responsibilities

Entering orders in SAP
Creating and following up on deliveries
Handling customer inquiries via email

Skills

Key technologies and capabilities for this role

SAPVerintCustomer ServiceOrder EntryEmail CommunicationEnglish B2

Questions & Answers

Common questions about this position

What is the compensation for the Customer Care Intern position?

Medtronic offers a competitive salary and flexible benefits package for this role.

What is the work arrangement and location for this internship?

The internship is hybrid with 2 days from the office, located in Warsaw, and part-time at 30 hours per week.

What skills and qualifications are required for this intern role?

Candidates must be pursuing a degree in higher education and remain a student throughout the internship, have fluency in English at minimum B2 upper-intermediate level, and possess communication and teamwork skills along with willingness to develop new skills.

What is the company culture like at Medtronic?

Medtronic fosters a culture of innovation, purpose-driven work to champion healthcare access and equity, experimentation, and diverse perspectives among its global team of over 95,000 passionate people united by the mission to alleviate pain, restore health, and extend life.

What makes a strong candidate for this Customer Care Intern position?

Strong candidates are current higher education students with B2+ English fluency, solid communication and teamwork skills, eagerness to learn new systems, plus knowledge of SAP/Verint, Spanish, or a customer-focused attitude.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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