Customer Billing Representative - EST Working Hours (Remote) at A1M Solutions

Yes, the position is fully remote with no office requirements mentioned.

The working hours are Monday to Friday, 15:00 PM to Midnight (SA Time), which aligns with EST for the U.S.-based client.

Required skills include strong attention to detail, excellent verbal and written English communication, proficiency in Microsoft Office Suite (particularly Excel and Outlook), and the ability to remain patient, empathetic, and professional. Proficiency with QuickBooks is preferred.

A fixed fibre line with minimum 25 Mbps upload and download speeds, wired Ethernet connection, and a reliable power backup solution are mandatory. Applicants without these cannot be considered.

Strong candidates will demonstrate the required skills like attention to detail, English proficiency, and MS Office expertise, plus meet the strict internet and power backup requirements. QuickBooks proficiency is a preferred advantage.