Customer Audit & Compliance at Accenture

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, ConsultingIndustries

Requirements

Proven experience in fraud investigation, forensic auditing, or internal audit with a focus on rebate/incentive programs
Strong understanding of CRM (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle) for tracing transactional data
Proficiency in data analysis and visualization tools (Excel, Power BI, Tableau) for fraud detection
In-depth knowledge of internal controls, SOX compliance, and fraud risk management frameworks
Experience with customer master data

Responsibilities

Design and lead the execution of audit strategies focused on detecting and preventing fraud in rebate and incentive programs across business units
Manage and mentor a team of auditors and analysts, fostering a high-performance culture focused on fraud risk identification, investigation, and resolution
Conduct enterprise-level fraud risk assessments, identify high-risk areas, and implement targeted audit plans to address vulnerabilities in rebate and incentive processes
Oversee the use of data analytics tools (Excel, Power BI, Tableau) to identify anomalies, trends, and fraud indicators in customer accounts and sales transactions
Ensure effective use of CRM (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle) for audit data extraction, fraud detection, and process automation
Lead audits of customer master data to ensure accuracy, consistency, and alignment with data governance policies, reducing fraud exposure
Ensure compliance with revenue recognition standards (e.g., ASC 606) and assess their implications on rebate and incentive fraud risks
Direct investigations into fraud incidents, perform root cause analysis, and oversee the implementation of corrective and preventive measures
Prepare and present high-impact audit reports and fraud investigation summaries to senior leadership, audit committees, and regulatory bodies
Strengthen internal control frameworks and ensure alignment with SOX requirements and industry audit standards
Partner with Legal, Compliance, Finance, and Sales teams to address audit findings, drive remediation, and enhance fraud prevention strategies
Champion continuous improvement initiatives by integrating audit best practices, emerging fraud detection technologies, and regulatory updates

Skills

Excel

Power BI

Tableau

Fraud Detection

Risk Assessment

Data Analytics

Audit Strategy

Team Management

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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