Customer Account Specialist Intern (Jan 2026 Intake) at Hewlett Packard Enterprise

Bandar Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

TechnologyIndustries

Requirements

Able to commit minimum 4 months from January 2026
Strong proficiency in English (both written and spoken)
Good organizational and time management skills
High attention to detail and accuracy in data handling
Proficient in Microsoft Office (especially Excel and Outlook)
Strong communication and teamwork skills
Comfortable working with numbers and financial data
Proactive, responsible and eager to learn about sales operations
Ability to maintain confidentiality when handling customer information

Responsibilities

Assist in tracking customer payments and updating collection status reports
Support follow-up activities with internal stakeholders (e.g., Sales, Finance and Portfolio) to resolve outstanding payment or documentation issues
Help prepare and organize documents such as invoices, contracts and collection summaries
Maintain accurate and up-to-date data in collection systems and shared trackers
Assist in analyzing payment trends or account issues under guidance from the team
Participate in process improvement initiatives to streamline collection workflows

Skills

Key technologies and capabilities for this role

Account ReconciliationPayment CollectionInvoice ProcessingData ManagementTrend AnalysisProcess ImprovementSales OperationsFinance CoordinationCustomer Account ManagementCollection Systems

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This role is designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

What skills are required for the Customer Account Specialist Intern role?

Required skills include strong proficiency in English (written and spoken), good organizational and time management skills, high attention to detail, proficiency in Microsoft Office (especially Excel and Outlook), strong communication and teamwork skills, and comfort working with numbers and financial data.

What is the duration of the internship?

You must be able to commit to a minimum of 4 months starting from January 2026.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, encourages bold moves together, and embraces career growth.

What makes a strong candidate for this internship?

Strong candidates are proactive, responsible, eager to learn about sales operations, able to maintain confidentiality, and possess skills like accountability, active listening, critical thinking, and comfort with financial data.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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