Custom Service Manager at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • First-level university degree
  • 5+ years in project management or similar roles/businesses
  • Strong understanding of company services’ operational policies, processes, and methodologies in project management
  • Ability to speak with de (inferred: customers/stakeholders confidently based on context)

Responsibilities

  • Manage customer project delivery across large or moderately complex engagements at local or sub-regional level
  • Handle projects with medium/high risk and medium complexity legal and commercial issues
  • Own project financials including P&L; ensure budgets are met or exceeded
  • Provide reliable financial forecasts to management
  • Drive business development by identifying and developing new opportunities within current projects
  • Support qualification and opportunity assessment for large/moderately complex deals; act as opportunity manager for medium/high risk opportunities
  • Build and manage client relationships, engaging mid to upper-level stakeholders
  • Represent the organization externally with customers and clients
  • Lead project teams of fewer than 20 members, managing both internal and external resources
  • Mentor and encourage skill development of project team members
  • Provide input for performance reviews and identify areas of development for team members

Skills

Project Management
Customer Engagement
Portfolio Management
Vendor Management
IT Services
Program Management
Stakeholder Management
Hybrid IT
Digital Transformation

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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