Custom Order Specialist at Danaher Corporation

Marlborough, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, DiagnosticsIndustries

Requirements

High School Diploma or GED with at least 2 years in customer service and/or order management
Proficiency in using Oracle systems for order entry processing and proven experience in complex order management and issue resolution
Strong analytical skills, attention to detail and ability to manage multiple tasks effectively

Responsibilities

Process custom orders and handle them in line with company policy and systems, following through to shipment, ensuring a quality of service (primarily including milestone payment orders, pre-payment processing, customized bioprocess solutions (CBS), FastTrak, Enterprise, VanRx, BPS, PASS and free of charge approved orders)
Ensure billings are completed appropriately in line with Cytiva’s revenue recognition policies as well as in line with each unique milestone contract’s payment terms
Meet with Enterprise Project Managers on a regular basis to support their order-to-remittance questions and take actions as required on open project orders
Work closely with FastTrak training teams to bill projects based on each customer’s contract terms, as well as an understanding of basic finance and billing practices
Build a culture of continuous improvement, leveraging DBS tools to identify process gaps and implement preventive measures in the complex specialty order process

Skills

order processing

order entry

billing

revenue recognition

milestone payments

pre-payment processing

customer service

bioprocess solutions

ERP systems

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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