Custody Client Services Specialist at Northern Trust

Limerick, County Limerick, Ireland

Northern Trust Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Asset CustodyIndustries

Requirements

  • In depth knowledge of Global Custody and Securities Services, gained through 15+ years’ financial service industry experience, including product and operating model expertise
  • Good understanding of technology, digital development and industry trends in securities services
  • Proven track record of managing senior stakeholders to align on required business outcomes, being able to influence and negotiate as needed, preferably within Custody
  • Excellent oral and written communication skills
  • Highly flexible and adaptable to change
  • Demonstrable technical skills and ability to build systems knowledge

Responsibilities

  • Understand the needs of your clients and influence senior stakeholder forums internally to champion their requirements, resulting in impactful change
  • Build rapport and relations with key client contacts to better understand their needs and priorities
  • Act as senior point of consultation for any complex or ambiguous issues that require senior focus and/or escalation
  • Lead discussions with senior CSST management to coordinate cross-client change initiatives
  • Dissect problems using qualitative and quantitative research and analysis, abstract thinking and root-cause analysis when required
  • Drive change through identifying product and process gaps; effectively prioritising and aligning resources
  • Build and maintain relationships with business unit and functional leaders, their teams, and members
  • Market Custody Client Services Business Unit initiatives and influence across various levels
  • Contribute to the development of key business unit and corporate strategies on growth, brand, shared services, and new business models
  • Participate in the development and enforcement of controls within the functions of the business unit. Engage with control and other business units to ensure that the control and risk environment in the unit is at the highest possible level and that the business is not accepting any undue risk

Skills

Custody Services
Client Relationship Management
Stakeholder Engagement
Root Cause Analysis
Qualitative Research
Quantitative Analysis
Change Management
Process Improvement
Cross-Functional Coordination
Senior Escalation
EMEA Operations

Northern Trust

About Northern Trust

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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