Culture & Engagement Manager at Tencent

Los Angeles, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human ResourcesIndustries

Requirements

Bachelor's degree in Human Resources, Communications, Organizational Psychology, or a related field
8+ years of proven experience in culture transformation, employee engagement, and end-to-end event management within a multinational corporate environment
A standout portfolio of culture communication campaigns and large-scale event projects personally driven
Strong analytical skills with experience using data (e.g., from surveys, HRIS) to tell a story and inform decisions
Exceptional communication and storytelling skills, with the ability to inspire both leaders and employees
Deep understanding of the cultural nuances within the Americas region

Responsibilities

Develop and execute a regional culture roadmap that deepens core values (e.g., collaboration, innovation) and fosters a distinct, inclusive identity for the Americas
Partner with senior leaders and HR Business Partners to embed cultural principles into leadership practices, team rituals, and daily operations
Act as a cultural ambassador, crafting compelling narratives and communication campaigns that effectively tell the culture story
Design and manage a portfolio of high-impact, inclusive events (both virtual and in-person) that boost morale and strengthen cross-regional connections, including all-hands meetings, cultural celebrations, and wellness programs
Lead and facilitate key cultural moments such as all-hands, family days, and recognition programs that foster connection and belonging
Partner with HQ Culture, and other local HR, Operations & Planning teams to align cultural initiatives with regional-wide efforts
Establish a continuous feedback loop (e.g., through polls, surveys, focus groups) to gather employee input on activities, ensuring initiatives resonate with their needs and interests
Track participation rates, engagement scores, and feedback to measure ROI and continuously refine the event strategy
Analyze engagement data and survey results to identify trends, pinpoint areas for improvement, and provide actionable insights to leadership on the health of the culture
Cultivate and manage a network of 'Culture Champions' or 'Site Ambassadors' across offices to co-create and localize initiatives, ensuring broad representation

Skills

Culture Strategy

Employee Engagement

Event Management

Survey Analysis

Data-Driven Insights

Stakeholder Partnership

Communication Campaigns

Feedback Loops

ROI Measurement

Leadership Alignment

Tencent

Internet platform for social, gaming, fintech

About Tencent

Tencent is a technology company that focuses on enhancing the daily lives of internet users and assisting businesses in their digital transformation. It operates in various sectors, including social networking, entertainment, fintech, and cloud computing. Tencent's main products include WeChat, a messaging and mobile payment app with over a billion users, and Tencent Games, which produces popular video games like Honor of Kings and PUBG Mobile. The company generates revenue through online advertising, subscription services, in-app purchases, mobile payments, and cloud services. Unlike many competitors, Tencent has a diverse business model that allows it to serve both individual users and enterprises effectively. The goal of Tencent is to enrich user experiences and support businesses in their digital journeys.

Shenzhen, ChinaHeadquarters

1998Year Founded

$31.5MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, Fintech, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Professional Development Budget

Risks

Tencent's addition to the US blacklist may affect its operations and partnerships.

Developing Call of Duty mobile version may lead to competitive tensions with Microsoft.

Investment in blockchain exposes Tencent to volatile regulatory environments.

Differentiation

Tencent's WeChat app integrates messaging, social media, and mobile payments seamlessly.

Tencent Games is a global leader with popular titles like Honor of Kings and PUBG Mobile.

Tencent Cloud offers scalable solutions for businesses, enhancing digital transformation efforts.

Upsides

Tencent's investment in blockchain technology could enhance its fintech and cloud services.

The Hunyuan-Large language model advances Tencent's AI capabilities in social networking and gaming.

Collaboration with DYXnet on AI solutions opens new avenues in digital transformation services.

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