Manager, Customer Support
BoulevardSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Consumer Goods, Retail, EducationIndustries
Requirements
Candidates should possess a strong culinary background and demonstrated experience in a leadership role, ideally within a retail or hospitality environment. Applicants should demonstrate excellent communication and interpersonal skills, and a commitment to providing exceptional customer service.
Responsibilities
The Culinary Lead will model and direct employees to meet customer service standards, deliver and hold employees accountable for exceptional cooking class experiences, contribute to a training environment for culinary staff, maintain sanitary conditions, ensure food safety standards are met, communicate and enforce Sur La Table policies and procedures, provide coaching and performance feedback, increase sales and execute sales plans, anticipate and solve problems, stay informed about product knowledge and training, and partner with various departments as needed.
Skills
Culinary talent
Business acumen
Teaching skills
Communication skills
Employee direction
Food safety
Food handling
Sales
Problem-solving
Training
CSC Generation
Acquires and revitalizes struggling retail brands
About CSC Generation
CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.
Key Metrics
Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees