CRM Dynamics Developer at DXC Technology

Petaling Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information TechnologyIndustries

Requirements

2–6 years of hands-on experience as a CRM Dynamics Developer (Experienced level), including user support; or more than 6 years with proven end-user support experience (Senior level)
Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field
Proven expertise in Microsoft Dynamics 365 development and support, with strong focus on cloud versions and understanding of on-premises environments
Proficiency in custom development using plugins, workflows, Power Automate, custom entities, and business process flows
Good understanding of system configuration, including forms, views, dashboards, and security roles
Experience integrating Dynamics CRM with internal and third-party systems via APIs, web services, and data migration tools
Strong data management skills (imports, exports, migration, and data integrity)
Power BI knowledge is an advantage
Strong documentation and communication skills

Responsibilities

Design, develop, and maintain custom solutions within the Dynamics 365 platform
Configure CRM to meet evolving business requirements and optimize user experience
Provide technical support for both cloud-based and on-premises Dynamics environments, including troubleshooting user and system issues
Implement integrations between Dynamics CRM and other business systems to streamline processes and improve data flow
Oversee data migration and ensure accuracy, consistency, and governance
Create and maintain detailed technical documentation for solutions, configurations, and processes
Identify opportunities to optimize CRM performance and enhance business workflows

Skills

Key technologies and capabilities for this role

Microsoft Dynamics 365Dynamics CRMPower AutomatePluginsWorkflowsCustom EntitiesBusiness Process FlowsPower BIAPIsWeb ServicesData Migration

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The position is fully onsite at IOI City, Putrajaya, requiring work Monday to Friday (5 days a week).

What technical skills are required for the CRM Dynamics Developer role?

Candidates need proven expertise in Microsoft Dynamics 365 development and support (cloud and on-premises), proficiency in plugins, workflows, Power Automate, custom entities, business process flows, system configuration, integrations via APIs and web services, and strong data management skills. Power BI knowledge is an advantage, along with strong documentation and communication skills.

What experience level is needed for this position?

Experienced level requires 2–6 years of hands-on experience as a CRM Dynamics Developer including user support; Senior level requires more than 6 years with proven end-user support experience.

What are the academic requirements for this job?

A Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field is required.

What makes a strong candidate for this CRM Dynamics Developer role?

A strong candidate has 2+ years of hands-on Dynamics CRM development experience, expertise in cloud and on-premises environments, end-user support skills, and the ability to translate business needs into scalable solutions, plus a relevant degree.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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