Credit & Collections Specialist
Platform ScienceSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Consumer SoftwareIndustries
Requirements
The Credit Specialist should have previous experience in a similar role, preferably in the energy or financial sector, and possess strong analytical and detail-oriented skills with an approach focused on solutions. They should also have excellent communication and interpersonal skills, an attitude towards working in a dynamic environment, and knowledge of regulations related to credit, along with the ability to stay updated on sector evolutions.
Responsibilities
The Credit Specialist will interact with customers for debt recovery, analyze customer financial situations and propose personalized and sustainable payment plans, support customers facing financial difficulties by identifying solutions through dedicated tools, collaborate with internal teams and external entities (e.g., debt recovery agencies) for effective credit management, manage communications and requests through dedicated systems, monitor sector regulations and apply best practices for compliant and transparent management, and find the best solution by agreeing on adequate repayment plans.
Skills
Debt Recovery
Financial Analysis
Payment Plans
Customer Communication
Credit Management
Regulatory Compliance
Problem-Solving
Analytical Skills
Octopus Energy
Provides affordable green energy solutions
About Octopus Energy
Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.
Key Metrics
London, United KingdomHeadquarters
2016Year Founded
$2,476.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, EnergyIndustries
1,001-5,000Employees