Credit Controller Representative I at Thermo Fisher Scientific

Lagunilla, Provincia de Guanacaste, Costa Rica

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Finance, Scientific InstrumentsIndustries

Requirements

  • Ability to notice details and reconcile low company accounts
  • Expertise in managing credit exposure and collecting trade debt
  • Proficiency with ERP system, Order Release Portal, Cforia/GetPaid system, and web billing systems
  • Skills in financial statement analysis
  • Experience with credit risk assessments and recommendations on credit limits, risk categories, and terms
  • Ability to handle email inbox with urgency, prioritization, customer service, and organization

Responsibilities

  • Manage customers in a low sophisticated assigned portfolio to ensure compliance with payment terms and credit limits, using ERP, Order Release Portal, and Cforia/GetPaid for visibility
  • Perform risk assessments on new and existing accounts and recommend credit limits, risk categories, and terms
  • Assist team in achieving annual collections targets and support credit risk assessments
  • Track unapplied/unidentified payments
  • Perform financial statement analysis and recommend credit line increases per approval matrix
  • Review and document the "Credit Hold" process
  • Release orders on hold based on credit analysis of customers' trade AR
  • Set up credit terms for new clients and handle reviews/issuance of extended payment term requests
  • Negotiate payment plans
  • Liaise with customers and commercial department
  • Identify and analyze credit notes, debit notes, and misapplied cash to advise departments and achieve zero balance or return cash
  • Facilitate credit card payments via Cash Apps under supervisor approval
  • Ensure correct upload of invoices to client portals or send via email
  • Handle company web billing systems and customer-supporting infrastructure
  • Collaborate with customers on inquiries, provide updates to leaders, negotiate, resolve problems, prepare data, educate partners on guidelines, and support sales goals
  • Prepare statements and reports for company accountant
  • Handle own email inbox
  • Inform supervisor of uncollectable accounts after due diligence for referral to collections agency or legal
  • Participate in updating Job Aids, supporting documentation, and SOPs
  • Ensure timely and accurate upload of invoices to client platforms to promote payment

Skills

Credit Control
ERP
Order Release Portal
Cforia
GetPaid
Risk Assessment
Financial Statement Analysis
Collections
Invoice Management
Account Reconciliation

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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