Relationship Manager
MercurySalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Advertising, TechnologyIndustries
Requirements
- Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience)
- 4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing
- Proven experience working with or within agencies
- Strong negotiation, relationship management, and analytical skills
- Proficiency with performance marketing and CRM tools (e.g., Salesforce, HubSpot, Tableau)
- Key competencies: Strategic Thinking, Relationship Building & Influence, Data-Driven Decision Making, Project Management, Negotiation & Communication, Results Orientation
- Preferred
- Experience building or scaling an agency partnership program
- Background in e-commerce, SaaS, fintech, or digital advertising
- Strong understanding of digital marketing and attribution models
Responsibilities
- Develop and execute a strategic plan to grow performance creator adoption within the agency channel
- Identify, evaluate, and onboard high-potential agency partners aligned with company objectives
- Design scalable frameworks and playbooks—such as Gold Standard Best Practices—for agency management, performance tracking, and collaboration
- Serve as the primary point of contact for agency partners on all performance creator initiatives
- Educate and advise agencies on performance creator strategies, monetization models, and platform best practices
- Build long-term, trust-based relationships that drive advocacy, client success, and mutual profitability
- Manage agency portfolio performance using indicators such as number of brands and active programs, client retention and satisfaction, creator community growth and engagement, creator payout volume (GTV), and demonstrated program performance improvement over time
- Support the design and implementation of the Performance Creator Agency Badging Program to recognize top performers
- Develop reports and dashboards to track agency performance, growth, and contribution to revenue
- Deliver actionable insights and business reviews to leadership and cross-functional teams
- Contribute to forecasting, goal-setting, and continuous improvement efforts
- Perform other related duties as assigned to support the success of the performance creator channel
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary or compensation for the Creator Agency Consulting Manager role?
This information is not specified in the job description.
Is this Creator Agency Consulting Manager position remote or does it require office work?
This information is not specified in the job description.
What skills are required for the Creator Agency Consulting Manager role?
The role requires skills in strategic planning, relationship building with agencies, educating partners on performance creator strategies, performance management using key indicators, and developing reports and insights.
What is the company culture like at impact.com for this role?
This information is not specified in the job description.
What makes a strong candidate for the Creator Agency Consulting Manager position?
A strong candidate thrives in partnerships, education, and elevating industry best practices, with experience leading strategic development, nurturing agency relationships, and managing performance in the affiliate and influencer marketing space.
impact.com
Partnership automation platform for businesses
About impact.com
Impact.com specializes in partnership automation within the digital marketing and advertising sector. The company provides a software platform that enables businesses to manage and optimize various types of partnerships, including affiliates and influencers. This platform automates key processes such as tracking, reporting, and payment processing, which helps clients save time and resources while focusing on growth strategies. Impact.com differentiates itself from competitors through its extensive global presence, with offices in major cities around the world, allowing for localized support. The company's goal is to help enterprises and large organizations scale their growth effectively through efficient partnership management, with a revenue model based on subscription fees for access to its SaaS platform.
Santa Barbara, CaliforniaHeadquarters
2008Year Founded
$322.4MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Unlimited Paid Time Off
Remote Work Options
Mental Health Support
Company Equity
401(k) Retirement Plan
401(k) Company Match
Flexible Work Hours
Parental Leave
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Risks
Emerging partnership management platforms increase competition, potentially eroding market share.
AI-driven marketing tools may outpace impact.com's technology, risking client attrition.
Stringent data privacy regulations could raise compliance costs and complexity.
Differentiation
Impact.com offers a comprehensive partnership management platform since 2008.
The platform supports diverse partnerships, including affiliates, influencers, and B2B.
Global presence with offices in major cities enhances localized support and expertise.
Upsides
Launch of impact.com/advocate expands into referral marketing, driving new revenue streams.
Recognition as #1 affiliate network for 2024 boosts brand credibility and client attraction.
Strategic partnerships with brands like HSN and VistaPrint indicate strong market position.
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