Counter Sales Representative at Airbase

San Jose, California, United States

Airbase Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Industrial Gases, Welding SuppliesIndustries

Requirements

  • High school degree or equivalent preferred
  • One to three years of related experience and/or training or equivalent combination of education and experience
  • One to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position
  • Detailed understanding of SAP and PROS functionalities preferred
  • Ability to handle cash transactions accurately
  • Ability to clearly communicate via phone, email or in person with customers, sales staff, Branch Manager and all other branch personnel; must be able to work with a wide variety of people with different personalities and backgrounds
  • Basic computer skills (i.e., Google Applications)
  • Ability to work independently and under some pressure to meet deadlines
  • Excellent oral and written communication skills; well organized; creative problem solving; strong service orientation; strong interpersonal skills and ability to influence, work independently and as part of a team

Responsibilities

  • Sell industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers
  • Advise customers on tools, hardware, and materials needed, and procedures to follow to complete tasks; inform customers about quality of tools, hardware and equipment, and demonstrate use
  • Arrange for delivery of cylinders and hard goods
  • Adhere to company policies including safety and the use of personal protective equipment
  • Provide excellent customer service to both internal and external customers
  • Ensure all required paperwork is accurately completed, including coding, costing, and pricing
  • Perform order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits
  • Communicate by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc
  • Perform any reasonable work request that falls within qualifications but not specifically described

Skills

Key technologies and capabilities for this role

Customer ServiceSalesOrder EntryCash HandlingProduct KnowledgeWelding EquipmentIndustrial Gases

Questions & Answers

Common questions about this position

What is the pay range for the Counter Sales Representative position?

The target hourly range is $24 - $28, depending on experience (DOE).

Is this a remote position or does it require on-site work?

This is an on-site position located in San Jose, CA - Hobson - Filling industrial.

What experience and skills are required for this role?

Required qualifications include a high school degree or equivalent preferred, one to three years of experience in industrial retail, inside sales, customer service, or inventory control. Key skills include ability to handle cash transactions accurately, clear communication via phone, email or in person, basic computer skills, and excellent oral/written communication with strong interpersonal skills.

What is the work schedule for this position?

The schedule is Monday - Friday, morning shift.

What makes a strong candidate for this Counter Sales Representative role?

Strong candidates have 1-3 years in industrial retail, inside sales, customer service, or inventory control, plus preferred knowledge of SAP and PROS, cash handling accuracy, strong communication skills, and the ability to work independently under pressure while providing excellent customer service.

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$88MTotal Funding
ACQUISITIONCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.
Paylocity's acquisition may disrupt existing client relationships or service offerings.
Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.
The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.
Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.
Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.
New spend analytics and vendor management features offer better financial control for clients.

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