Corporate Store Manager - Burdell at 7-Eleven

Townsville, Queensland, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Convenience StoresIndustries

Requirements

Passion and excitement for customer service
Fast-paced leadership experience with a lead by example approach (willing to get your hands dirty!)
Enthusiasm and ability to coach and motivate your team to succeed in an ever-changing environment
Strong communication and influencing skills
Completion of a 45-minute online assessment as part of the recruitment process

Responsibilities

Delight customers with service and store standards
Recruit, coach, and develop your own store team
Contribute to a safe and positive store environment
Drive store success with KPIs, targets, and financial performance
Run the store as if it is your own business

Skills

Key technologies and capabilities for this role

Retail ManagementCustomer ServiceTeam LeadershipKPI ManagementFinancial PerformanceCoachingFood SafetyCommunication

Questions & Answers

Common questions about this position

What is the salary and compensation for the Store Manager role?

The position offers a base salary of $73,537 plus 12% Superannuation and bonus eligibility.

Is this Store Manager position remote or does it require on-site work?

This is an on-site role at the corporately owned store in Burdell, Qld.

What skills and experience are required for the Store Manager position?

The role requires passion for customer service, fast-paced leadership experience with a hands-on approach, enthusiasm to coach and motivate teams, and strong communication and influencing skills.

What is the company culture like at 7-Eleven?

7-Eleven fosters a culture of agility, innovation, leadership development, inclusion, and diversity, where people are at the heart of everything and every team member feels heard, valued, and respected.

What should I do to apply successfully for the Store Manager role?

Complete the 45-minute online assessment as part of the recruitment process, which aligns your skills with the role and provides a confidential performance report; demonstrate passion for customer service, hands-on leadership, team coaching, and strong communication skills.

7-Eleven

Convenience store offering food, beverages, and fuel

About 7-Eleven

7-Eleven operates a chain of convenience stores that offer a variety of products such as food, snacks, beverages, and gasoline. Customers can quickly purchase essential items, making it a go-to spot for daily commuters and those looking for late-night snacks. The stores generate revenue through in-store sales, fuel sales, and a growing delivery service that brings snacks and drinks to customers' homes. A key feature of 7-Eleven is its loyalty program, which provides customers with exclusive deals, bonus points, and fuel rewards. The company also collaborates with brands for promotional events and giveaways, enhancing customer engagement. By continuously introducing new products and services, 7-Eleven aims to meet the changing needs of its customers.

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

Consumer Software, Consumer GoodsIndustries

Benefits

Flexible Work Hours

Paid Vacation

Group Retirement Savings Plan

Employee Assistance Program

Educational Reimbursement Program

Risks

Closure of 450 stores indicates financial strain and potential market share loss.

Significant investment in Gulp Radio expansion may strain financial resources.

Limited-time menu items may not offset financial challenges from store closures.

Differentiation

7-Eleven offers a unique loyalty program with exclusive deals and fuel rewards.

The company partners with brands like King Ice for promotional events and giveaways.

7-Eleven's Gulp Radio expansion enhances in-store customer experience across thousands of locations.

Upsides

7-Eleven's collaboration with Comdata enhances fuel savings for fleet customers.

The introduction of healthier snack options caters to wellness-oriented consumer trends.

AI-driven inventory management optimizes stock levels, reducing waste and costs.

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