Zoom

Corporate Communications Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Software, TelecommunicationsIndustries

Corporate Communications Manager

Employment Type: Full-time

Position Overview

The Corporate Communications Manager will be responsible for developing and executing PR efforts for key company initiatives. This includes, but is not limited to, brand-focused messaging, thought leadership narratives, executive media and speaking opportunities, and proactive storytelling. This role requires a strategic thinker with a proven track record in managing highly-visible company communications efforts. The Corporate Communications Manager will collaborate with Marketing and other cross-functional teams and will confidently counsel and advise executives on company-wide strategic initiatives. This role will report to the Head of Corporate Communications.

About the Team

The Zoom Corporate Communications Team is responsible for shaping and sharing Zoom’s story, managing media relations, and supporting internal and external communications to align with the company’s business goals. The team places a high value on teamwork, encouraging new ideas, and continuously improving communication initiatives to keep Zoom’s brand engagement impactful and aligned with business growth.

Responsibilities

  • Support the development of proactive corporate PR/media strategy to advance Zoom’s reputation among key audiences.
  • Build and execute comprehensive comms plans to support brand marketing initiatives.
  • Develop and execute a strategic thought leadership program (spanning speaking engagements, podcasts, media interviews, and social media content, among other tactics) to elevate key Zoom leaders.
  • Lead collaboration with internal partners to build and execute strategic communications aligned to company-wide initiatives.
  • Maintain awareness of current trends and news moments – serve as the team’s “news junkie” to help inform PR strategy and planning.
  • Manage agency partners in executing a steady drumbeat of feature coverage that elevates the Zoom brand.
  • Partner with EMEA and APAC PR leads for in-region initiatives as appropriate.
  • Manage corporate media inbound requests.
  • Identify opportunities to highlight Zoom.
  • Develop press releases and content as needed.
  • Support other PR initiatives as needed.

What We’re Looking For

  • Education: BA/BS degree (e.g., Communications, Journalism, Liberal Arts) or equivalent work experience required.
  • Experience: 7+ years of experience in PR, with a mix of agency and corporate in-house technology communications experience preferred. Recent experience in tech, B2B, and/or corporate PR, with an emphasis on brand.
  • Thought Leadership: Experience working with senior leaders on thought leadership initiatives.
  • Communication Skills: Able to present clearly and effectively to executives. Excellent writing, editing, and project management skills. Strong eye for detail.
  • Strategic Thinking: Solution-oriented, critical thinker who is able to approach complicated situations strategically.
  • Collaboration: Demonstrates humility and has a collaborative mindset; works effectively in a team and is open to feedback, with a focus on the collective success of the organization.
  • Passion: Passion for media relations and storytelling.
  • Agency Management: Experience managing external PR agencies, or an agency background.
  • Adaptability: Comfortable working in a fast-paced environment.
  • Teamwork: Positive, collaborative, and team-oriented; thrives in building relationships and working cross-functionally.
  • Media Relationships: Strong media relationships (particularly with tech media) are preferred, but not required.

Salary Information

  • Salary Range: $76,800.00 - $186,200.00
  • Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. There may be a different range for candidates in this and other locations due to Zoom's location-based compensation structure.

Application Information

  • Application Window: Zoom offers a window of at least 5 days for you to apply.
  • Potential Closing Date: [Date not specified in the original text]

Skills

Corporate Communications
Public Relations
Media Relations
Strategic Communications
Thought Leadership
Brand Messaging
Executive Communications
Storytelling
PR Strategy
Communications Planning
Content Development
Agency Management
Trend Analysis

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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