Copy QA Specialist at J.M. Smucker

Orrville, Ohio, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Consumer Packaged Goods, Marketing, AdvertisingIndustries

Requirements

Bachelor's degree
4+ years of professional experience in roles with transferable skills (such as proofreader, English teacher, librarian, journalist, technical writer, editorial assistant, administrative assistant, paralegal or legal assistant, etc.)
Detail-obsessed critical thinker
Technician by nature with writing and reasoning skills to fill tactical copy needs when given guidance
Cognitive agility to navigate content of varying complexity
Comparable experience to dive right into the role with confidence

Responsibilities

Collaborate regularly with project managers, copywriters, designers, external partners and potentially vendors
Actively maintain records of continually changing copy rules, specifications and guidelines by brand and medium, keeping documentation organized and the copy team informed of changes
Help maintain templates for frequently executed media tactics, both optimizing and adapting templates to specification changes
Review creative content for compliance with rules/specs/guidelines and legal guidance; general accuracy and consistency; alignment to the creative brief; and potential clarity or user experience (UX) concerns
Select and adapt/combine/augment previously approved lines of copy to fulfill low-complexity content requests
Edit long-form copy provided by partners and/or adapt it for a given context
Implement simple, clear-cut copy changes as directed (e.g., addressing low-complexity client feedback)
Create and organize additional versions of copy from a provided base version in order to support different product sizes, flavors, offer details, etc
Transfer content from Word documents into PowerPoint presentation templates and ensure proper formatting
Potentially enter copy directly into retailer ad/page builders, syndication platforms and/or brand websites' content management systems (CMS)
Maintain awareness of ongoing developments in industry tools, including artificial intelligence, and consider how they can be utilized to create efficiencies
Collaborate with managers and others to identify new ways of enhancing efficiency and quality — always evaluating, testing, and learning

Skills

Key technologies and capabilities for this role

Copy EditingProofreadingQuality AssuranceGrammarBrand GuidelinesContent ManagementCorporate CommunicationsMarketing ContentDigital AdsSocial Media ContentEcommerce Descriptions

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid, requiring onsite presence a minimum of 9 days a month primarily during core weeks as determined by the Company, and possibly more as business needs require. The location is Orrville, Corporate Offices.

What are the key responsibilities of the Copy QA Specialist?

Key responsibilities include collaborating with project managers, copywriters, and designers; maintaining records of copy rules and guidelines; reviewing content for compliance, accuracy, and consistency; editing and adapting copy; and potentially entering content into final destinations.

What skills and qualities are ideal for this position?

The ideal candidate is detail-obsessed, a critical thinker, technician by nature with writing and reasoning skills, cognitive agility to handle varying content complexity, and comparable experience to dive right in.

What is the team and work environment like?

The role is part of the in-house agency Seed Creative & Design, collaborating regularly with project managers, copywriters, designers, external partners, and vendors to execute marketing content for brands like frozen handheld foods, spreads, coffee, pet food, and more.

What makes a strong candidate for this Copy QA Specialist role?

A strong candidate can spot grammatical errors, acts as a steward of nuanced copy guidelines, serves as a hands-on copy editor, handles quality assurance across various content forms, and has the experience to start confidently.