ServiceNow - Account Executive

Employment Type: Full-time Location Type: Remote Salary: Not Specified

Company Description

ServiceNow began in San Diego, California, in 2004 with a vision to transform how work is done. Today, ServiceNow is a global market leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. We are on a journey to make the world work better for everyone.

Position Overview

We are seeking an Account Executive to drive new business sales revenue through a SaaS license model. This role involves account planning, territory planning, prospect research, utilizing business development strategies, and conducting field-based sales activities within a defined set of prospects, territory, or vertical.

Responsibilities

• Develop relationships with C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
• Oversee client relationship mapping to the account team, orchestrating account strategies, and leading a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing).
• Act as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap.
• Identify and engage the right specialist/support resources for deals at the appropriate time.

Qualifications

To be successful in this role, you should have:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's impact on a function or industry.
• 10+ years of sales experience within a software or solutions sales organization.
• Proven experience establishing trusted relationships with current and prospective clients and other teams.
• Demonstrated success in producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• A track record of achieving sales targets.
• The ability to understand the "bigger picture" and our plans around IT.
• Experience promoting a customer success focus within a "win as a team" environment.
• Willingness to travel up to 50%.
• Must live in a Wisconsin Metro area.

Additional Information

Work Personas

ServiceNow embraces a distributed work model with flexibility and trust. Work personas (flexible, remote, or required in office) are assigned based on job responsibilities and work location. ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service to determine persona eligibility.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. ServiceNow also considers qualified applicants with arrest and conviction records in accordance with legal requirements.

Accommodations

We are committed to creating an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use our online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to... (Content truncated)