High School Graduate (Required) or Equivalent (GED)
0-2 years of retail experience preferred
Strong written and verbal communication, and bookkeeping skills
Good organization, prioritization, decision-making, problem solving and conflict management skills
Strong leadership skills
Responsibilities
Lead the day-to-day activities of the department operations in a retail store, ensuring associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators
Order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality
Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas
Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines
Maintain familiarity with all products carried in the department as well as throughout the store
Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs
Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines
Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department
Implement Our Winning Recipe and model our core values and competencies
Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates
Support the department manager in developing and monitoring department goals
Support the department manager in developing and monitoring department forecasts, as required
Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required
Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards
Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed
Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed
Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed