Convenience Store Associate at SpartanNash

Howell, Michigan, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, GroceryIndustries

High school diploma or GED (preferred)
One year of prior retail or related experience (preferred)
Good verbal communication skills; ability to interact politely and effectively with customers
Good customer service and organizational skills; detail-oriented
Basic reading, writing, and arithmetic skills
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally
Ability to stand and walk for extended periods; bend, stoop, twist, and turn frequently
Ability to work in a typical retail store environment with varied temperatures, outside weather conditions, and low to moderate noise levels

Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately per company policy
Assist in receiving, unloading, and stocking products in required areas of the store
Perform front-end duties such as running the cash register, suggestive selling (e.g., lottery), enrolling guests in loyalty program, and maintaining a clean and neat service area
Ensure proper use of product identification and corresponding PLUs; report errors in pricing or signage
Maintain understanding of current store programs and product locations (e.g., One More Item, department flight plan)
Communicate company programs (e.g., loyalty program, scans), in-store specials, and coupons to customers; model high standards of service for a customer-oriented store
Comply with company policies on security, cash handling/cash drawer accounting, product handling (e.g., damaged/spoiled products), and sale of alcohol and tobacco products
Maintain a clean and well-stocked department and outside grounds; ensure compliance with company safety and sanitation procedures
Assist with stocking items on the sales floor, cooler, and back room
Follow all PPE and safety guidelines
Follow all food safety and cleaning expectations
Follow guest experience guidelines
Perform tasks in other departments as needed based on customer experience requirements
Additional responsibilities may be assigned as needed