Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Four-year university degree required
Five or more years of experience in contracts and/or pricing
Advanced Microsoft Excel & Power BI skills
In-depth knowledge of contract and rebate processes
Previous experience in a medical/surgical distribution or manufacturing business preferred
Responsibilities
Daily reporting and communication with customers to review any pricing misalignments between account, O&M, GPOs, and Suppliers
Organize and own regular meeting cadence with customers to ensure timely resolution of issues, involvement of key stakeholders, and synchronicity of updates
Proactively identifies replacements of expiring contracts and research customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team
Reviews customer invoice activity to correct overcharges and denied rebates; loads system workarounds as necessary for credit/rebills
Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project
Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers
Analyze customer metrics and processes to identify opportunities within customer confinements to improve internal metrics and customer satisfaction
Supports Contracts & Pricing team and customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers and the Owens & Minor (O&M) Commercial Team
Reviews and approves customer contract access
Informs customers of price change notifications, as well as communication and follow-up of expiring contracts
Maintains knowledge of the systems that support these activities and recommends changes to these processes
Works closely with Pricing and Margin Analysts on margin initiatives
Effectively works with all levels of sales and operational management and corporate management