Contract Management Specialist – SSO at Baxter International

Mississauga, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor's Degree in Business
3–5 years of experience in contract management or business operations, preferably in a commercial environment
Experience working with channel partners, distributors, or SSOs strongly preferred
Familiarity with contract lifecycle management tools
Excellent interpersonal and communication skills to manage external relationships and provide clear reporting
Proficient in Microsoft Office, particularly Excel
Proficient in Tableau, JDE, SAP etc
Preferred: Demonstrated ability to build trust and rapport with internal & external business partners
Preferred: Strong organizational skills with the ability to manage multiple contracts and competing deadlines
Preferred: Analytical thinking with attention to detail, accuracy, consistency, and data integrity
Preferred: CPA (accounting) designations
Preferred: French Language skills

Responsibilities

Maintain, review, and finalize distributor and SSO agreements, renewals, and amendments
Support the SSO & Distributor function in activities/processes such as management of Trace/Chargeback and Dispute Resolution processes for applicable trading partners in a timely manner as well as reconciliation of accounts receivable where the trading partner is on a chargeback model
Manage contract routing, approvals, and documentation within the contract management system
Ensure accurate contract entry, tracking, and file maintenance
Manage and work with SSO/GPO and Distributor agreements to get alignment on items, eligible member listing and other requirements
Setup and maintain Trading Partner Headquarter / Branch accounts and DCB Roll-up and Cross-Reference for all accounts, items, unit of measure and pack factor conversions, customer connections
Responsible for loading trace sales into the distributor chargeback system to facilitate chargeback processing and downstream internal and external reporting
Accountable for validating sales and resolving all errors related to sales, trace and chargebacks, i.e. cross reference errors, pricing errors etc
Serve as a key point of contact for internal and external partners regarding contract terms, compliance, and critical issues
Collaborate with Contracts, Pricing, Sales, Marketing, Logistics, Customer Care, Accounts Receivable & Payable to ensure contract terms meet business objectives and successful end-to-end contract management
Support business operations with contract questions, documentation, and renewals
Discover opportunities to enhance contract workflows, templates, and data accuracy

Skills

Key technologies and capabilities for this role

Contract ManagementAgreement ReviewRenewalsAmendmentsChargeback ManagementDispute ResolutionAccounts Receivable ReconciliationStakeholder ManagementContract RoutingDocumentation Management

Questions & Answers

Common questions about this position

What is the employment type for this Contract Management Specialist role?

The position is full-time employment.

Is this Contract Management Specialist position remote or office-based?

This information is not specified in the job description.

What are the main responsibilities of the Contract Management Specialist?

The role involves maintaining, reviewing, and finalizing distributor and SSO agreements, managing contract routing and approvals, handling trace/chargeback and dispute resolution processes, and collaborating with internal teams like Contracts, Pricing, Sales, and Logistics.

What is the company culture like at Baxter?

Baxter emphasizes a sense of purpose, positive impact on patients worldwide, happiness, success, and inspiring each other, creating a place to do your best work at the intersection of saving and sustaining lives.

What makes a strong candidate for the Contract Management Specialist role?

A strong candidate excels in contract lifecycle management, relationship building with distributors and SSOs, process handling like trace/chargeback and dispute resolution, and cross-functional collaboration to ensure compliance and business objectives.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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